Purchases through underwater.com.au in Australia or approved resellers supplied by underwater.com.au receive 6 months (factory standard) warranty from the purchase date. For purchases made from a different seller, warranty claims will need to be settled with the seller directly.

Any part of the SEA-DOO® Seascooter™ product supplied by by the Distributor and found in the reasonable judgment of the Distributor to be defective in material or workmanship will be repaired or replaced by the Distributor without charge for parts or labor. The product including any defective part must be sent to the Distributor within the warranty period. The customer will pay for the expense of delivering the product to the Distributor. The Distributor will pay for the expense of returning the product to the customer.

This warranty does not cover any product that has been subject to misuse negligence or accident, or that has been operated in any way contrary to the operating instructions as specified in the User Manual or been used commercially such as for hire and tour operations. This warranty does not apply to any damage to the product that is the result of improper maintenance or to any product that has been altered or modified so as to change its intended use. This warranty does not extend to repairs made necessary by normal wear or by the use of parts or accessories which are either incompatible with the product or adversely affects its operation, performance or durability.

In addition, this warranty does not cover items that experience normal wear and tear.

ALL IMPLIED WARRANTIES ARE LIMITED IN THE DURATION TO THE WARRANTY PERIOD. AND SUCH IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, ARE DISCLAIMED IN THEIR ENTIRETY AFTER THE EXPIRATION OF THE APPROPRIATE WARRANTY PERIOD. THE DISTRIBUTOR'S OBLIGATION UNDER THE WARRANTY IS STRICTLY AND EXCLUSIVELY LIMITED TO THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS AND RETURN OF THE PRODUCT TO THE CUSTOMER. THE DISTRIBUTOR DOES NOT ASSUME OR AUTHORIZE ANYONE TO ASSUME FOR THEM ANY OTHER OBLIGATION.

THE DISTRIBUTOR ASSUMES NO RESPONSIBILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES INCLUDING, BUT NOT LIMITED TO EXPENSE OF RETURNING THE PRODUCT TO THE DISTRIBUTOR, LOSS OF USE OF PRODUCT AND LOSS OF TIME OR INCONVENIENCE.


BATTERY

This warranty does not include the battery.

CUSTOMER ENQUIRIES

If your unit is not operating, please refer to your User Manual before contacting our Customer Service Centre. For any damage or repair work required, please do not return your product to the store where is was purchased.

RETURNS

Please EMAIL US before returning the product

RETURN PROCEDURE

1. Call the Customer Service Centre for your Return Authorization Number

2. Make a copy of your Proof of Purchase (receipt)

3. Pack the defective unit in its original packaging including the polystyrene foam and include the unit and all defective parts.

4. Attach the copy of your Proof of Purchase (receipt) to the outside of the box (clearly visible), together with the Return Authorization Number.

5. Ship the package to the Service Centre

PLEASE NOTE: Deliveries that do not have the proof of purchase and Return Authorization Number attached clearly to the outside of the box, will not be accepted by the Service Centre.