If your unit is not operating, please refer to your User Manual before contacting our Customer Service Center. For any damage or repair work required, please do not return your product to the store where it was purchased.
RETURN / REPAIR POLICY Customers must call our Customer Service Center and ask for a Return / Repair Authorization Number before sending the product to the Service Center. Returned products must be shipped with original packaging including the polystyrene packing material and all defective parts. Please contact our Customer Service Center for assistance in handling your case.
RETURN / REPAIR PROCEDURE
For further assistance to better provide the most convenient product warranty support please provide us the following information when contacting us:
Product Owner complete legal name.
Product Model Number
Product Model Code
Proof of purchase date from authorized retailer (receipt)
PLEASE NOTE: Deliveries that do not have the Proof of Purchase (copy of receipt) and Return / Repair Authorization Number included may not be accepted by the Service Center.
IMPORTANT: Customers must call customer service and ask for the return authorization number before sending the product to the service center. For all other inquiries please click CONTACT US.